FAQ
National Disability Insurance Scheme (NDIS) is the new way of providing individualised support for people with permanent and significant disability, their families and carers. For more information visit NDIS Website
For further information on eligibility, please visit NDIS Website
No. Payments such as Carer Payment, Carer Allowance, Carer Supplement or Disability Pension and Child Disability Assistance Payment as well as other income supports and payments are entirely separate to the NDIS and will not be affected by NDIS eligibility.
The NDIS is NOT means tested. A carer’s payment will not be affected unless their role as carer is substantially reduced due to the level of NDIS funding for the person they are caring for.
If you currently receive Disability Supports and decide you would like to transition to the NDIS, you may need to provide additional evidence so that a well informed decision can be decided about your NDIS eligibility.
Disability programs and services differ in each state and territory.
For further information about transitioning to the NDIS while receiving supports from other governments please visit the following link
https://www.ndis.gov.au/applying-access-ndis/people-receiving-supports-other-governments/transitioning-ndis
No. A person must be an Australian citizen, hold a permanent visa or be a protected SCV holder to access the NDIS. New Zealand citizens who arrived in Australia after 26th February 2001 will be unable to access the NDIS.
For further information about New Zealand entitlements please visit the following link:
https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/Parliamentary_Library/pubs/rp/rp1617/Quick_Guides/NZAust
At all for care we welcome your feedback, whether its compliment or complaint. We believe participants have the right to be safe and receive quality services from us.
All complaints are taking seriously and resolved as quickly as possible. Please don’t hesitate to contact us by phone on 0499408386 send us feedback online
If you need an interpreter, call us on 0499408386 and we will organize one for you. You can also call Translating and Interpreting Service (TIS) on 13 14 50 and have them contact us on 0499408386